At rabajee, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and plainly.
Last Updated: January 2024These six principles shape every decision we make about your personal data. They are not just policy language — they are how we actually operate.
All data transmitted between your device and the rabajee platform is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
Rabajee does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Rabajee makes it straightforward to exercise these rights — just contact our support team and we will respond promptly.
We collect only the information we genuinely need to run your account, process payments, and meet our legal obligations. We do not collect data speculatively or build profiles beyond what is necessary for the platform to function.
Access to your personal data within the rabajee organisation is restricted on a strict need-to-know basis. Only team members who require access to perform their specific role can view your information.
This privacy policy is written in plain language. We do not hide important information in legal jargon. If something changes about how we handle your data, we will notify you clearly and update this page promptly.
Rabajee is an online betting and casino platform serving players in Bangladesh. When this Privacy Policy refers to "rabajee", "we", "us", or "our", it means the rabajee platform and the team responsible for operating it.
We are the data controller for the personal information you provide when using the rabajee platform. This means we are responsible for deciding how and why your data is collected and processed. If you have any questions about how we handle your personal data, you can reach us at support@rabajee. app.
When you use the rabajee platform, we collect personal data in several ways. The table below outlines the main categories of data we collect and why we collect each type.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age/identity verification (KYC) |
| Contact Data | Email address, phone number | Account communication, support, and security alerts |
| Financial Data | Payment method details, transaction history | Processing deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, and performance |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring and platform improvement |
| Communications Data | Support chat logs, emails sent to rabajee | Resolving disputes and improving customer service |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you voluntarily provide it in the context of a responsible gaming self-exclusion request.
Rabajee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
Rabajee processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Where we rely on legitimate interests as our legal basis, we carry out a balancing assessment to ensure that our interests do not override your fundamental privacy rights. If you would like more information about this assessment, please contact us.
The rabajee platform uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and help us understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Required for the platform to function — login sessions, security tokens | No — these are necessary for the site to work |
| Functional Cookies | Remember your language, display preferences, and settings | Yes — via cookie settings |
| Analytics Cookies | Help us understand how players navigate the platform so we can improve it | Yes — via cookie settings |
| Marketing Cookies | Track whether you arrived via a promotional link so we can measure campaign effectiveness | Yes — via cookie settings |
You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the rabajee platform.
Rabajee does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection law.
All third parties with whom we share your data are required to implement appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.
Rabajee retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are as follows:
When your data is no longer required, we securely delete or anonymise it. We do not retain personal data beyond the periods described above unless required to do so by a specific legal obligation.
Rabajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, rabajee will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.
As a rabajee player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].
We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further two months, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.
The rabajee platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the rabajee platform, please contact us immediately at [email protected] and we will take prompt action to close the account and delete any associated data.
Rabajee uses age verification procedures during registration to prevent underage access. We take our responsibility to protect minors seriously and cooperate fully with any investigation into underage gambling.
The rabajee platform may contain links to other pages within the site. This Privacy Policy applies only to the rabajee platform itself. We are not responsible for the privacy practices of any third-party services that may be referenced in our content.
If you use a third-party payment provider such as bKash or Nagad to fund your rabajee account, that provider's own privacy policy will govern how they handle your data during the payment process. We encourage you to review the privacy policies of any payment providers you use.
Rabajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the platform.
The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of the rabajee platform after any update constitutes acceptance of the revised Privacy Policy.
The most current version of this policy is always available at /privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how rabajee handles your personal data, please get in touch with our team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For responsible gaming concerns, please visit our Responsible Gaming page, which includes self-help tools and information about support organisations available in Bangladesh.